With the start of fall classes, Georgia Highlands College has launched a new “Virtual Hub” for student services at virtualservices.highlands.edu
The new online hub allows students to video chat and connect with specialists in Enrollment Management, Financial Aid, Admissions, Advising, Business Office and Student Support Services such as counseling, disability services, and WIOA.
GHC’s Cartersville Campus Dean Leslie Johnson stated the new hub will better accommodate students by expanding online resources and helping students get answers quickly to the questions they may have.
“Since all of these services can be accessed at the same link, it is like a one-stop shop for student service questions,” Johnson added. “It actually functions like the physical HUBs located at each of our institution sites.”
The college’s Advising department used a similar virtual platform during the last several months to help students register for classes, and the success of that platform quickly led to several departments joining together to provide nearly all GHC’s student services in the new “Virtual HUB.”
“GHC is always open to serving our students in new ways. For example, our library offers online library assistance, our Information Technology office has a virtual help desk and our tutors can connect with students utilizing online tutorial services,” Johnson said. “Some individual departments also have some unique online options to help students and many of our faculty regularly meet with students in a virtual format.”
Students can click the “Virtual HUB” logo on various pages at highlands.edu to connect or they can scan the QR Code on any posters on campus advertising the HUB with their smart phone or tablet to get started.
Additionally, the new HUB can be accessed by logging in directly via Zoom at ghcvirtualhub.highlands.edu
Users will connect to a virtual waiting room where they will be greeted by a host ready to assist with any questions.
The HUB’s hours of operation are Monday through Thursday from 9AM to 3PM and Fridays from 9AM to 12PM. In addition, extended advising services are available Thursdays from 3PM to 6PM.
To learn about additional Virtual Services offered at GHC, go to the Virtual Services website at virtualservices.highlands.edu