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Frequently Asked Questions (FAQs)

1. What is Veterans Affairs phone number?

2. Where can I find the Veterans Affairs website?

3. What is VA's toll tree number?

4. Where may I obtain an application?

5. I am a transfer student. What must I do to re-start my GI Bill?

6. What is the Work-Study program and who is eligible?

7. May I use VA education benefits for short-term high-cost programs, such as Novell and Microsoft certification?

8. How do I fmd out if a particular program is approved?

9. Can I change programs?

10. How long am I eligible?

11. Can I receive Tutorial assistance?

12. Am I eligible for Vocational Rehabilitation?

13. What should I do if I do not receive a payment or a verification form?

14. Can I get an Advance Payment?

15. Can I use my G.I. Bill for licensing and certification tests?

16. Can I get direct deposit?

17. What do I need to do once I am approved for benefits?

18. What do I need to do if I drop or withdraw from classes?


What is Veterans Affairs phone number?

  • 678-872-8100

Where can I find the Veterans Affairs website?

What is VA's toll free number?

  • 1-888-442-4551

Where may I obtain an application?

  • Applications may be obtained from your school (VA Form 22-1990 Veteran / Active Duty or VA Form 22-5490 Survivor and Dependents), from any VA regional office, or by calling the toll free number 1-888-GI-BILL-1 (1-888-442-4551).

I am a transfer student - what must I do to re-start my GI Bill?

  • Student must complete VA Form 22-1995 for the Veteran and 22-5495 for a dependant.

What is the Work-Study program and who is eligible?

  • This program is available to any student receiving VA education benefits, and who attends school three-quarter time or more.

May I use VA education benefits for short-term high-cost programs, such as Novell and Microsoft certification?

  • Yes, if the program has been approved for VA purposes.

How do I find out if a particular program is approved?

  • Call the school offering the training, ask to speak with the person who handles veterans' certifications. You may also call 1-888-GI-BILL-l (1-888-442-4551) and ask a VA representative.

Can I change programs?

  • Yes, you must complete VA Form 22-1995 (vet) or 22-5495 (dependant).

How long am I eligible?

  • Benefits end 10 years from the date of your last discharge or release from active duty.

Can I receive Tutorial assistance?

  • You may receive a special allowance for individual tutoring if you train in school at one time or more. To qualify, you must have a deficiency in a subject. Complete VA Form 22-1990t, Application and Enrollment Certification for Individual Tutorial Assistance.

Am I eligible for Vocational Rehabilitation?

  • You may be eligible for Vocational Rehabilitation, if you have a service connected disability or any other disability rated by VA at 10% or more. For more information contact VOC REHAB, see http://www.vba.va.gov/bln/vre/index.htm

What should I do if I do not receive a payment or a verification form?

  • If you don't receive your monthly verification form by the fifth of the next month, immediately call: 1-888GIBILL-l (1-888-442-4551). If you are hearing impaired, call 1-800-829-4833.

Can I get an Advance Payment?

  • You may receive an advance payment for going to school. Advance payment isn't available for tests, a license, or certification. There are restrictions, first you have be out of school for at least one semester, and second it must be requested a received by the VA 30 days before classes begin. You may see the VA representative for more information.

Can I use my G.I. Bill for licensing and certification tests?

  • Yes! You can receive reimbursement for licensing and certification tests you take on or after March 1,
    2001. These tests must be specifically approved for the G.I. Bill. VA can pay only for the cost of the tests and not other fees connected with obtaining a license or certification.

Can I get direct deposit?

  • Yes. You can call the toll-free number to get started with direct deposit or when you complete your initial application for benefits, you can attach a voided check. This does speed up your education payment.

What do I need to do once I am approved for benefits?

  • You need to contact the VA representative. The VA rep will ask you to complete a "Georgia Highlands College Veteran's Enrollment Form." This form authorizes the VA rep to certify that you are in school and attending classes.

What do I need to do if I drop or withdraw from classes?

  • You need to contact VA representative immediately. The rep will need to send in paperwork to the VA to notify them that you enrollment has changed. This may affect your payment from the VA.

Page last updated: November 4, 2014