Georgia Highlands College

Administrative and Educational Support Units: Mission Statements and Outcomes

Units under the President

I. Advancement/Alumni

It is the mission of the Department of College Advancement to affect a superior educational environment through philanthropic support of Georgia Highlands College and its educational curricula by securing resources to provide community awareness, community education and involvement, community service and personal contact for financial support. The mission of the Georgia Highlands College Alumni Association is to bridge the past with the future, engendering a sense of pride, loyalty and interest in the life of the college.

  1. The Department of Advancement will continue to diversify and expand its fund raising strategies.
  2. The Alumni Association will continue to integrate new strategies to communicate with alumni.
  3. GHC Foundation members will actively participate in strategic planning on an on-going basis.
  4. The GHC Foundation will provide accurate bookkeeping and reporting of all funds and investments.
  5. GHC Foundation members will actively participate in college and Foundation-sponsored activities.

II. College Relations

The Office of College Relations will increase awareness throughout the collegeís expanded service area to boost enrollment, alumni interest/participation and improve community perception of the college.† Internally, the college relations department will inform its internal audiences, consisting of faculty, staff and students, of achievements, news and activities that keep the college family knowledgeable and positive about the state of the institution and its colleagues.

  1. The College Relations Department will change negative perceptions and reinforce positive ones through an evolutionary process using a variety of communications vehicles to achieve this objective† (e.g. advertising, public relations, collateral, etc.).
  2. The College Relations Department will work with the marketing committee to determine marketing and communication goals for each site and to design strategies and tactics to meet those goals.
  3. The College Relations Department will implement strategic advertising campaigns in GHC service areas to develop brand identity, drive enrollment and support other goals of the college as a whole and the instructional sites individually.
  4. The College Relations Department will keep Georgia Highlands in the news and maintain a positive brand position through the consistent release of news and information to the mass media.†

III. Human Resources

†The Georgia Highlands College Office of Human Resourcesí mission is to support and influence a culture of excellence, respect and inclusiveness by delivering valuable and innovative Human Resources services and consultation to the institution, which creates and sustains an environment where leaders, at all levels, are fully prepared to manage and lead, and where both Faculty and Staff thrive.

  1. The office will provide current and accurate organizational charts that reflect the reporting structure of the institution and can be used as tools in planning, developing and directing the work of the institution.
  2. The office will compile records that meet with regulatory compliance standards related to content.
  3. The office will manage an applicant process that is properly designed and in compliance with the institutionís EEO policies and practices.
  4. The office will develop, implement and maintain a compensation program for the institution.
  5. The office will maintain employee records that meet with regulatory compliance standards related to content.
  6. The office will maintain I-9 documents that comply with established guidelines.
  7. The office will provide training for individuals completing I-9 documents to prompt more accurate preparation of documents.
  8. The office will provide a compliance training plan that organizes all required training and ensures its delivery and monitoring.

IV. Campus Deans

The mission of the Administrative Office of Campus Dean is to facilitate operations between the campuses of Georgia Highlands College and other participating institutions. The Administrative Office also works collaboratively to serve the needs of students, faculty, staff, and its community with emphasis on achieving successful learning outcomes, enhancing workforce preparedness, and building effective community and industry partnerships.

  • The Office will support the Collegeís delivery to its students, employees, and other stakeholders high quality, seamless, academic programs and student services.
  • The Office will provide for other institutional partners an environment that proactively and positively promotes a shared interest in education and lifelong learning.
  • The Office will maintain an environment that promotes learning and is conducive for the success of students, employees, and other stakeholders.
  • The College will provide high quality, effective and student-friendly support services.
  • The College will provide programs and courses that are of the highest academic quality and relevance and that promote a respect for learning among students and other stakeholders.
  • The Office will monitor the enrollment at its location in an effort to achieve an overall institutional enrollment.

Units under the VP for Academic Affairs

I. Academic Divisions

Provide and sustain a gateway to higher education and academic excellence that stimulates student success, personal development and intellectual curiosity through innovative teaching and learning processes that enhance the College intellectual climate in the delivery of effective core curriculum, transfer, and career programs.

Academic Success and eLearning †

The Academic Success and eLearning Division provides two kinds of support for learning.† First, the division offers the courses that are part of the state's formal Learning Support program. Second, the division is the home of GHC's First Year Experience program and is responsible for the content of FYE courses (FCST 1010 and FSCT1020).

  1. The division will assess the requirements for placement (COMPASS) testing for prospective students in the re-admit, transfer, and post-baccalaureate categories, and notify those students of what tests are required and when (date and time) to test. ††††††††††
  2. The division will insure that students are placed into Learning Support classes according to policies of the Georgia Board of Regents (BOR) and Georgia Highlands College, and track students' progress through those courses in order to provide the appropriate number of attempts allowed and insure that Learning Support is completed in a timely way.†††††††††††††††††††† †††††††††††††††††††††††
  3. The division will notify students of their progress through Learning Support classes before Learning Support dismissal is required.††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††† †††††††††††
  4. The division will check student placements in Learning Support courses at the beginning of each term to catch and correct advising errors resulting in mistaken enrollments.
  5. The division will train advisors at Faculty Academy and other times in Learning Support advising to reduce advising errors and make Learning Support advisors readily available at orientations.† ††††††††† †††

Health Sciences

The Health Sciences Division will provide an educational environment that fosters student success in skill development, retention and licensure passage.

  1. Health Sciences students will successfully pass written and clinical licensure exams.†††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††
  2. Health Sciences students will be retained in their respective career prorams.†††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††
  3. Health Sciences student will obtain employment in their respective fields.

Humanities

In support of the mission of Georgia Highlands College (GHC), the Division of Humanities will provide students with access to excellent educational opportunities via the disciplines of art, communication, music, foreign languages, journalism, drama, and English, which are an integral part of the University System of Georgia core curriculum and two-year associate degrees offered by the college. The division is committed to enhancing the intellectual and cultural development of our diverse student population, emphasizing an education based on the collegeís student-learning outcomes, recruiting and supporting highly qualified faculty, and facilitating student success through advising and support.

  • The Humanities Division will provide high quality instruction in art, communication, music, foreign languages, journalism, drama, and English demonstrated by continual refinement and enhancement of divisional curriculum and related teaching materials, and the utilization of an annual assessment process.
  • The Humanities Division will support professional development and scholarship of divisional faculty within their respective disciplines by providing, whenever possible, time, monetary resources, and peer review of professional essays, creative works, conference presentations, dissertations, etc. This includes, but is not limited to, encouraging and facilitating academic coursework, research, publication, and faculty participation in professional organizations and/or committees at the local, regional and national level.
  • The Humanities Division will support professional development that improves the ability of faculty to deliver quality instruction to students through the utilization of GHCís faculty academy, faculty-sponsored workshops, and, when available, professional development grants.†
  • The Humanities Division will schedule and deliver divisional courses on all campus sites based on the needs of each campus.
  • The Humanities Division will schedule and deliver divisional courses using extended/distance learning formats and technologies such as hybrid courses and GeorgiaVIEW Vista.
  • The Humanities Division will schedule and deliver, via collaboration with the Division of Academic Support, learning support courses in writing.†
  • The Humanities Division will maintain efficient administrative functions through regular and open communication (email, division meetings, etc.) between the academic dean, division secretary, and all faculty members, full and part-time.
  • The Humanities Division will integrate principles of information competency throughout the divisional curriculum.
  • The Humanities Division will encourage students to explore and potentially pursue programs of study in art, communication, music, foreign languages, journalism, drama, and English by supporting and/or providing extra-curricular activities related to art, communication, music, foreign languages, journalism, drama, and English such as the Alabama Shakespeare Festival trip, Six Mile Post (SMP) and Old Red Kimono.††

Mathematics

In support of the mission of Georgia Highlands College (GHC), the Division of Mathematics designs, schedules, and delivers high quality mathematics and computer science courses, which are an integral part of the University System of Georgia core curriculum and two-year associate degrees offered by the college. The division is committed to enhanced student achievement in mathematics and computer science, emphasizing an education based on the collegeís student learning outcomes, recruiting and supporting highly qualified faculty, and providing excellent customer service to students through the divisionís administrative functions.

  • Provide high-quality instruction in mathematics and computer science.
  • Support professional development for divisional faculty, emphasizing training that integrates faculty into the college environment and improves the ability of faculty to deliver quality instruction to students, as well as allowing faculty to be leaders and presenters in their academic disciplines and professional organizations.
  • Allocate resources to adequately offer needed divisional courses at each of the five campus sites (Floyd, Cartersville, Marietta, Paulding and Douglasville).
  • Collaborate with the Director of e-Learning and instructors of e-Learning courses to assess and address needs (offerings, design, policies, etc.) for those courses.
  • Refine, enhance, and develop the curriculum and teaching materials for courses offered by the division.
  • Provide advisement for students who wish to study or might consider studying in STEM (science, technology, engineering and mathematics) fields.
  • Emphasize the importance of student evaluations and using feedback from students to make positive changes to curriculum and instruction.

Natural Science & Physical Education

In support of the mission of Georgia Highlands College (GHC), the Division of Science and Physical Education †designs, schedules, and delivers high quality science and physical education courses, which are an integral part of the University System of Georgia core curriculum and two-year associate degrees offered by the college. The division is committed to enhanced student achievement in science and physical education, emphasizing an education based on the collegeís student-learning outcomes, recruiting and supporting highly qualified faculty, and providing excellent customer service to students through the divisionís administrative functions.

  • The Division of Science & Physical Education will schedule and deliver a variety of courses, on multiple sites, based on student need and campus resources.
  • The Division of Science & Physical Education will provide GHC students will high quality instruction.
  • The Division of Science & Physical Education will actively participate in service to the institution.
  • The Division of Science & Physical Education will actively participate in service to the community.
  • The Division of Science & Physical Education will continually assess its curriculum and, if necessary, alter or adapt it to the ever-changing needs of GHC students.
  • The Division of Science & Physical Education will maintain efficient and effective administrative functions.
  • The Division of Science & Physical Education will support professional development for its faculty members.
  • The Division of Science & Physical Education will actively participate in IC@GHC as part of the collegeís overall Quality Enhancement Plan (QEP).
  • The Division of Science & Physical Education, through its Science faculty, will actively participate in the STEM (Science, Technology, Engineering and Mathematics) Initiative.
  • The Division of Science & Physical Education will actively participate in the multiple forms of academic advising employed by GHC on multiple campus sites.

Social Sciences, Business and Education

In support of the mission of Georgia Highlands College (GHC), the Division of Social Sciences, Business and Education will provide students with access to excellent educational opportunities via the disciplines of Accounting, Business Administration, Criminal Justice, Economics, Education, Geography, History, Human Services, Philosophy, Political Science, Psychology, Religion, and Sociology, which are an integral part of the University System of Georgia core curriculum and two-year associate degrees offered by the college. The division is committed to developing students as citizens in a local, national, and global context, promoting and valuing diversity, and developing life skills.† We also seek to enhance the intellectual and cultural development of our diverse student population, emphasizing an education based on the collegeís student-learning outcomes, recruiting and supporting highly qualified faculty, facilitating student success through advising and support, and providing excellent customer service to students through the divisionís administrative functions.

  • The Division will provide schedules that meet the needs of GHC students.
  • The Division will provide adequate part-time faculty to meet staffing needs
  • The Division will limit the number of scheduled classes that are cancelled.
  • Faculty will engage in professional development activities.
  • The Division will ensure all division faculty teaching at GHC have proper credentials.
  • The Division will ensure quality teaching through class visits by the academic dean to all full and part-time faculty.
  • The Division will operate effectively within given budget constraints.
  • The Division will provide effective customer service to students.
  • Faculty will fully participate in advising activities.
  • The Division will provide effective scheduling of courses at various times and locations for students at all campus sites.
  • The Division will review courses regularly to insure their currency and effectiveness and recommend additions or deletions to remain synchronized with market needs and academic developments.
  • The Division will select appropriate text and other materials to support instruction.
  • The Division will promote the use of technology to enhance teaching and learning.
  • The Division will provide for the advising needs of students.
  • The Division will utilize proper budget management practices, including setting priorities for expenditures and following procedures for purchases and budget adjustments.
  • The Division will recruit and retain qualified faculty to teach appropriate courses.
  • The Division will evaluate the effectiveness of the faculty and staff to insure professional delivery of courses.
  • The Division will work to provide faculty the resources, training and professional travel opportunities to remain current in their discipline and to deliver courses effectively.

II. Academic Support Services ††††††

Testing Services ††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††

Testing Services schedules and proctors tests for GHC.† The kinds of tests provided support the various academic goals of the college.†

  1. Testing Services will schedule and provide testing each term.
  2. Testing Services will provide test services at all GHC sites.
  3. Testing Services will test students in a timely manner.
  4. Testing Services will inform students of test outcomes as quickly as possible and meet the needs of other GHC divisions for score information.

Tutorial Center

The purpose of the Georgia Highlands Tutorial Center is to help students improve their academic skills and succeed in their chosen college curriculum.† The staff of the Tutorial Center is dedicated to helping students acquire the skills to become independent learners and enhancing the education that is received by students in the classroom.† Tutors do not grade papers or in any way substitute for classroom instruction, and course instructors provide the standard for grading.

  1. The Tutorial Center will provide tutorial services each term.
  2. The Tutorial Center will provide tutorial services at all GHC sites.
  3. The Tutorial Center will ensure that students are aware of the services offered by the Tutorial Center.
  4. The Tutorial Center will provide a satisfactory level of service for students who use the Tutorial Center.
  5. The Tutorial Center will provide sufficient individual tutoring time for students in the subject areas that are part of the Tutorial Centerís core mission (math, English and reading).
  6. The Tutorial Center will provide opportunities for students in math, English and reading who regularly use the Tutorial Center to improve academically and become independent learners.

III. Library††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††

The Georgia Highlands College Library supports the Collegeís mission of access to excellent educational opportunities.† By providing access to information resources, services, and instruction, the libraries at all Georgia Highlands College locations provide an environment conducive to successful learning and meaningful research.

  1. The Library supports information competency by providing formal bibliographic instruction, comfortable and secure networked spaces for learning, and comprehensive reference services for students, faculty, and staff.
  2. The Library provides high quality reference and teaching services to enable students to use information resources efficiently and effectively.
  3. The Library provides access to information in a variety of formats through current and emerging technologies.
  4. The Library provides resources to all users at the point of need in a timely manner.
  5. The Library supports and participates in the cultural development of students, faculty, staff and surrounding communities by providing a venue for displays, events and activities.
  6. The Library maintains effective collaborations with partner institutions.
  7. The Library participates in consortial relationships with University System of Georgia libraries and other institutions.
  8. The Library maintains appropriate collections at all Georgia Highlands College locations by acquiring, managing, and preserving information in a variety of formats, including online resources provided through consortial relationships with all University System of Georgia libraries.
  9. The Library utilizes proper budget management practices, including setting priorities for expenditures and adhering to procedures for purchases and budget adjustments.
  10. The Library staff participates in professional development activities to stay abreast of trends and advances in the field of librarianship.

IV. Office of Strategic Planning, Assessment and Accreditation

In support of the mission of GHC, SPAA facilitates the ongoing development of academic and administrative excellence of the college through planning, research and assessment.

  1. SPAA will provide research-based information about GHC to effectively achieve the goals of the institution.
  2. SPAA will provide a system of services that effectively meets the needs of internal and external constituents, customers, and patrons.
  3. SPAA will oversee and direct assessment activities at the college.
  4. SPAA will provide information and direction to accreditation activities at the college.
  5. SPAA will work collaboratively with faculty, staff, and administration to explore new research projects and share ideas to enhance the educational opportunities at GHC.

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Units under the VP for Student Affairs

I. Advising †††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††††

In support of Georgia Highlands College Mission and Goals, academic advising is the collaboration between advisors and students that determines educational options, which will ultimately lead to achievement of personal and professional goals, whether that is within the realm of the core curriculum, transfer programs, or career programs. Academic advising is available to all students, regardless of need, at each educational site.† Academic advising is a teaching opportunity.† Faculty and professional advisors assist students in setting realistic educational goals, learning and applying decision-making strategies, and making appropriate choices.

  1. New students will learn about academic requirements.
  2. Students will be aware of institutional resources available to meet their individual educational needs and aspirations.
  3. Currently enrolled students will interact with an advisor prior to registration.
  4. Students will plan a program of study tailored to their academic talents and professional interests.
  5. Students will understand the importance of strategic planning for coursework to be undertaken.††

II. Admissions

The Admissions Department enrolls qualified students. †

  • The Admissions Office will admit students in accordance with federal, state, and institutional policies.
  • The Admissions Office will process enrollment documentation in accordance with institutional policies.
  • The Admissions Office will provide accurate information to prospective students and applicants.
  • The Admissions Office will continue to improve its customer service to students.
  • The Admissions Office will expand the automation of student records processing.
  • The Admissions Office will increase its communication efforts with prospective students, applicants, and admitted students.
  • The Admissions Office will accurately monitor and report international student enrollment.
  • The Admissions Office will accurately input, monitor, and report its residency decisions in accordance with Federal and State policies.
  • The Admissions Office will develop strategies to improve its application totals and enrollment numbers.

III. Registrar

The Office of the Registrar, with a customer- centered focus, will use the most current technology available to provide student records, registration, and graduation services that assist students to meet educational goals.

  1. The Registrarís Office will provide sufficient training opportunities for customer service representatives.
  2. Changes to student records will be processed in a timely manner.
  3. The Registrarís Office will maintain and archive student records in accordance with AACRAO guidelines.
  4. Students will utilize on-line records services.
  5. The Registrarís Office will expand automation of student records processing.
  6. Students will utilize on-line registration.
  7. Students will be aware of registration processes and deadlines.
  8. Students will be aware of graduation processes and deadlines.
  9. The Registrarís Office will process graduation petitions in a timely manner.
  10. Students who have petitioned for graduation will be notified of their graduation status in a timely manner.

IV. Financial Aid

The Financial Aid Office will provide the highest quality of services when awarding financial aid accurately, efficiently and in a timely manner while in full compliance with all federal, state and college regulations. In pursuing our mission we strive to uphold the highest degree of professionalism, confidentiality, honesty, and integrity; embrace emerging technologies; and work collaboratively with all areas of the college, recognizing that only together can we achieve our common goal to enhance enrollment, retention, and academic success of our students.

  • The Financial Aid Office will educate current students about financial options and responsibilities.
  • The Financial Aid Office will be proactive in educating prospective students and their parents about financial aid opportunities.†
  • The Financial Aid Office will administer federal Title IV funds according to federal regulations.
  • The Financial Aid Office will administer state financial aid funds according to state regulations.
  • The Financial Aid Office will administer GHC Foundation scholarship according to the guidelines of the donor, Advancement Office and college.

V. Student Support Services (SSS)

The mission of Student Support Services is to provide reasonable programs and services to enrolled students, including supportive counseling, career exploration, and disability support that allow students to meet the demands of college life, as independently as possible.

Career Exploration Services

  1. Students will be aware of services provided for career exploration at all campus locations.
  2. Students will be aware of career competencies and assessments through workshops and presentations.

Counseling Support Quality Standards

  • SSS will provide high quality individual and group counseling services to students who may be experiencing psychological, behavioral, or learning difficulties in areas of personal, educational, career development, interpersonal relationships, family, social and psychological issues.
  • SSS will provide programs focused on the developmental needs of college students to maximize the potential of students to benefit from the academic environment and experience.
  • SSS will provide consultative services to the GHC community to help foster an environment supportive of the intellectual, emotional, spiritual, and physical development of students.
  • SSS will assess services to identify student needs and appropriate services and referrals.
  • SSS will be responsive to needs of individuals, diverse and special populations, and relevant constituencies.
  • SSS will provide referrals and collaboration concerning psychological testing and other assessment techniques to foster student self-understanding and decision making.
  • SSS will conduct outreach efforts to address developmental needs and concerns of students.
  • SSS will provide counseling support to help students overcome specific deficiencies in educational preparation or skills.
  • SSS will provide support services for students needing monitoring of psychotropic medications.
  • SSS will provide crisis intervention and emergency coverage for the GHC community.
  • SSS will consult with faculty and staff regarding professional development programs.
  • SSS will maintains records in a confidential and secure manner while specifying procedures to monitor access, use, and maintenance of records.

Disability Support Quality Standards

  1. SSS will ensure equal access for students with disabilities to all academic and co-curricular opportunities offered by Georgia Highlands College.
  2. SSS will provide leadership to the campus community to enhance understanding and support of disability services.
  3. SSS will provide guidance to the campus community to ensure compliance with legal requirements for access.
  4. SSS will establish clear policies and procedures that define the responsibilities of both the institution and the person eligible for accommodations.
  5. SSS will ensure that qualified individuals with disabilities receive reasonable accommodations so as to have equal access to all college programs and services regardless of the type and extent of the disability.
  6. SSS will inform the GHC community about the location of disability services, the availability of equipment and technology helpful to those with disabilities, and the identification of key individuals who provide services.
  7. SSS will define and describe the procedures for obtaining services and accommodations.
  8. SSS will provide guidance and training for college staff and faculty members in the understanding of disability issues (including stereotypes and appropriate protocols and language).
  9. SSS will advocate for equal access, accommodations, and respect for students with disabilities within the campus community.
  10. SSS will identify environmental conditions that negatively influence persons with disabilities and propose interventions designed to ameliorate such conditions.
  11. SSS will regularly evaluate the campus for physical access.
  12. SSS will advise college administrators on how to best respond to current litigation, interpretation of case law, changes in the field of medicine, and diseases, changes in documenting disabilities, and trends in the field of secondary special education.
  13. SSS will provide consultation with faculty regarding academic accommodations, compliance with legal responsibilities, as well as instructional, programmatic, physical, and curriculum modifications.

VI. Student Life Office

The Office of Student Life (OSL) seeks to develop the Georgia Highlands College student body through a series of co-curricular activities that promote experiential learning, wellness, an appreciation of the arts, leadership, and volunteerism. The unit encourages and provides student involvement opportunities to complement the academic programs of study and to enhance the overall college experience for all Georgia Highlands College students.

  • The SLO will provide a diverse programming schedule of events and opportunities that reflects the OSL mission and encourages student engagement.
  • The SLO will provide outlets and opportunities for exposure to area cultural events.
  • The SLO will periodically survey students on programming needs/wants, as well as satisfaction levels of current programs.
  • The SLO will provide a point of contact for community service and service learning opportunities through the Volunteer Services Office.
  • The SLO will offer a variety of service projects both on and off campus to foster volunteerism.
  • The SLO will provide students with the opportunity to form registered student organizations (RSOs) that cater to their interests, and to support these groups as needed.
  • The SLO will promote and host leadership development opportunities for students.
  • The SLO will advise and assist with the model of student government to allow the student body a voice in the actions of the college.
  • The SLO will promote physical fitness and proper healthy behaviors through coordination of intramural athletic events and other wellness initiatives.
  • The SLO will administer the judicial programs and policies (Code of Conduct and Academic Integrity) effectively.

Units under the VP for Finance and Administration

I. Accounting

The Department of Accounting reports to the Vice President for Finance and Administration and is responsible for the accurate and efficient management and delivery of non-academic services to students, faculty, staff, retirees, college vendors, and the general public. Our responsibilities include the areas of General Ledger, Accounts Receivable, Accounts Payable, and Payroll.

  1. The Department of Accounting will obtain a clean state audit report for the college.†
  2. The Department of Accounting will successfully implement an electronic disbursement method for student financial aid refunds.
  3. The Department of Accounting will successfully implement the new ADP payroll system.†
  4. The Department of Accounting will provide an accurate and timely Annual Financial Report to the Board of Regents.†

II. Budgets †††

The Department of Budgets reports to the Vice President for Finance and Administration and is responsible for the management and preparation of budget analysis, reporting and forecasting.

  • The Department of Budgets will prepare a balanced budget in conjunction with the academic and administrative goals of the college.
  • The Department of Budgets will maintain a balanced budget in conjunction with the academic and administrative goals of the college.
  • The Department of Budgets will allocate funds to individual departments as approved.
  • The Department of Budgets will provide accurate and timely analysis and projections of budgetary data to college administration, Board of Regents, and other constituents.
  • The Department of Budgets will train college personnel to manage their individual budgets through the reporting tool in PeopleSoft.

III. Auxiliary Services †††

The Department of Auxiliary Services reports to the Vice President for Finance and Administration and is responsible for the delivery of non-academic services to students, faculty, and staff such as Bookstore, Food Service, Charger Card, and Vending.

  • The Department of Auxiliary Services will provide our students all related course materials, supplies, college memorabilia, and clothing items at a reasonable cost.
  • The Department of Auxiliary Services will provide an opportunity for a variety of high quality, nutritional meals for students, faculty, staff and the local community in a clean and enriching environment.
  • The Department of Auxiliary Services will expand the services and use of the Charger Card.
  • The Department of Auxiliary Services will expand and enhance the Auxiliary function of the college.

IV. Campus Safety

The Department of Campus Safety reports to the Vice President for Finance and Administration and is responsible for providing a safe and secure environment for employees, students and the general public in order to facilitate the learning process.

  1. The Department of Campus Safety will incorporate technology to increase the efficiency and flexibility of departmental personnel.
  2. The Department of Campus Safety will modify office forms, procedures, and operations to accommodate the evolution of the college
  3. The Department of Campus Safety will conduct table top and live crisis response drills to improve Crisis Response capability.
  4. The Department of Campus Safety will promote an increased feeling of general safety and security in the GHC community.
  5. The Department of Campus Safety will provide improved parking enforcement.

V. Physical Plant

The Department of Physical Plant reports to the Vice President for Finance and Administration and is responsible for the management and delivery of non-academic services to students, faculty and staff. Our areas of responsibility include Engineering, Building Services, Custodial and Grounds.

  1. The Department of Physical Plant will provide physical and technical support to the expansion of the institutionís geographical area.
  2. The Department of Physical Plant will provide physical and environmental support for the well-being of students, faculty, staff and the community.
  3. The Department of Physical Plant will administer necessary support services to meet the needs of the students, faculty, and staff.
  4. The Department of Physical Plant will renovate selected facilities.
  5. The Department of Physical Plant will demonstrate progress on future construction projects.
  6. The Department of Physical Plant will improve the quality of the college appearance by designing and implementing landscape design plans.
  7. The Department of Physical Plant will develop work order systems for tracking maintenance and improvement issues.
  8. The Department of Physical Plant will streamline the planning, design and construction phase of all major repairs and renovation (MRR) projects.

VI.† Procurement

The Department of Procurement reports to the Vice President for Finance and Administration and is responsible for the overall management of all college purchases, p-card administration, fleet management, and risk management.

  • The Department of Procurement will negotiate contracts that enhance the services on the campus, with a favorable vendor and most favorable cost to the college, faculty, staff, and students.
  • The Department of Procurement will increase training and communications with regard to state travel and purchasing policies and procedures.
  • The Department of Procurement will increase efficiency of procurement with the use of the P-Card and Works program.
  • The Department of Procurement will increase training and communications with regard to Risk Management policies and procedures.
  • The Department of Procurement will negotiate favorable banking contracts.
  • The Department of Procurement will promote a better understanding of the duties of the Procurement Office as well as policies and procedures.

Unit under the Chief Information Officer

Information Technology

The Information Technology Department provides technological services that support the computing needs of the institutions academic and administrative functions. †Furthermore, the Information Technology Department enhances the teaching and learning process for students, faculty and staff by researching, developing, implementing, and facilitating diverse and effective delivery systems through the use of new technologies.

  • The Information Technology Department will enhance online services for students by improving website reliability.
  • The Information Technology Department will enhance the safety of faculty, staff and student data by ensuring that all servers are kept up to date with appropriate security patches/updates.
  • The Information Technology Department will enhance the safety of faculty, staff and student data by ensuring that all firewalls are properly maintained.
  • The Information Technology Department will improve resource utilization by providing viable technology for users through the execution of the collegeís Technology Replacement Plan.
  • The Information Technology Department will provide a reliable level of service and support to the user community.
  • The Information Technology Department will provide a functional and dependable infrastructure for faculty, staff, and student utilization.
  • The Information Technology Department will provide secure and reliable protection to college technology in safeguarding users from viruses, worms, trojans, and other malicious malware.
  • The Information Technology Department will ensure that access controls are in place and monitored to protect data integrity.
  • The Information Technology Department will enhance faculty, staff, and student communication by reducing the amount of unsolicited commercial email received.
  • The Information Technology Department will market available technologies offerings to the college community.
  • The Information Technology Department will advocate innovative technology to the college community by increasing awareness to new technologies.
  • The Information Technology Department will utilize technology to strengthen the effectiveness and efficiency of all functional operations of the College.† ††
  • The†Digital Media Services/GHTV†unit of Information Technology will recruit new faculty to teach extended learning courses (Courses by DVD, Web-based courses, hybrid courses, GHTV courses).
  • Students will be satisfied with the quality of the DVDs provided for courses by DVD.
  • Students will be satisfied with the schedule of courses offered through the eLearning unit of Information Technology.
  • Students will be satisfied with the quality of instruction in eLearning courses.
  • Students will be satisfied with the quality of on-line materials for eLearning courses.
  • Students will be satisfied with the quality of the orientation materials for eLearning courses.
  • The viewing audience of GHTV will be made aware of various opportunities and areas of study that are available to them through traditional programs of study and outreach programs available through GHC.
  • Faculty members will be aware of all methods of delivery available through eLearning.
  • The†Digital Media Services/GHTV†unit of Information Technology will produce materials promoting divisions and departments within the college.
  • The†Digital Media Services/GHTV†unit of Information Technology will strive to improve faculty perceptions of opportunities and services offered by the eLearning unit.


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