Georgia Highlands College

Student Grievance Policy

 

Definition

The purpose of this policy is to set out the guidelines and standards for the filing of a formal grievance by a student against a faculty or staff member. A grievance may arise out of a decision reached or action taken in the course of official duty by a member of the faculty or staff. Any student has the right to file a grievance. The Grievance Policy is applicable to situations not covered by the college’s Academic Integrity Policy, Grade Appeals Policy, or Sexual Harassment Policy.

 

Procedures

Prior to the filing of a formal grievance, a student has the right to engage in informal discourse or negotiation privately with the faculty or staff member, or the immediate supervisor of the staff member or academic dean of the faculty member. If this avenue has been exhausted without providing a satisfactory conclusion, and the student desires to file a formal grievance against a faculty or staff member, the following course of action should be taken:

  1. The student must attempt to resolve the matter with the faculty or staff member involved by making an appointment with the faculty or staff member to discuss the problem. Substantiating data and examples illustrating the problem should be presented in writing by the student.

  2. If the student and faculty or staff member fail to resolve the matter, the student may request the academic dean of the faculty member or immediate supervisor of the staff member to become involved in the proceedings. Such a request should be made in writing to the academic dean or supervisor. The academic dean or supervisor should inform the student of receipt of the request within five working days. The conference itself should be held within fifteen working days of receipt of the written request from the student.

  3. If either party is not satisfied with the results of the conference, either party may appeal in writing to the appropriate vice president. This individual will meet with the student and the faculty or staff member together and attempt to resolve the problem. All documentation should be forwarded to the appropriate vice president. The appropriate vice president should inform the student of receipt of the request within five working days. The conference itself should be held within fifteen working days of receipt of the written request from the student.

  4. If mutual satisfaction is not reached following this conference, either party may appeal in writing to the President of the college, whose decision will be final. All documentation should be forwarded to the President.

  5. If the grievance is with an academic dean or staff supervisor, the student may appeal in writing directly to the appropriate vice president. If the grievance is with a vice president, the student may appeal in writing directly to the President of the college.

 

Approved by Faculty, 2-24-06



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