Complete Moderator's Guide
In addition to training and quick guides, Blackboard also offers a Complete Moderator's Guide (PDF). This extremely thorough guide contains answers to almost everything that you could ever want to know about creating, editing, and moderating Collaborate sessions (and maybe even some things that you didn't want to know...). This guide is highly recommended for Collaborate newbies. Print it out and keep it handy during sessions - you'll be an expert in no time!