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Evaluation of Unit Goals for the Assessment (Testing) Center

The evaluation goals shown here are specific performance targets related to the Assessment Center's unit goals.  Each assessment goal listed below includes the year in which it was (or is being) formally assessed.

1. Based on an exit survey, fewer than 30% of students will report that testing did not start on time. (2005-06, 2006-07)

2.  Scores from tests in the core missions of the Center will be reported on a timely basis. Target times for Assessment Center staff are as follows:

  • COMPASS: Scores uploaded within two business days
  • USG Independent Study and eCore tests: Tests mailed within two business days of completion (2006-07)

3.  Based on an exit survey, fewer than 10% of students taking eLearning mid-terms or finals through the Assessment Center will report that testing did not occur at their preferred campus location. (2009-10)

4. At least 90% of instructors using the testing service for eLearning classes will be satisfied with the service and find it useful. (2009-10)

5. Based on an exit survey, 90% of students taking eLearning mid-term and finals through the Assessment Center will report that testing occurred at their preferred campus location.  As a secondary goal, 90% of students will indicate that they were satisfied with the process for this type of testing. (2010-11)

6.  At least 90% of Instructors using the testing service for eLearning classes will be satisfied with the service and find it useful.  As a secondary target, Assessment Center staff will be able to determine any areas of the eLearning test process that need to be adjusted. (2010-11)

7. Based on an exit survey, 90% of students taking proctored make-up tests through the Assessment Center will report that testing occurred at their preferred campus location.  As a secondary goal, 90% of students will indicate that they were satisfied with the process for this type of testing. (2010-11)

8.  Based on an exit survey, 90% of students taking eCOMPASS tests will report no test interruption due to computer or internet hosting problem. As a secondary goal, 90% of students taking eCOMPASS tests will report that they were satisfied with their testing experience. (2010-11)

Page last updated: October 6, 2010