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How does it work?

The ADR co-liaisons will review your situation to determinate if mediation could be helpful and will seek the consent of all parties involved. If mediation is appropriate for your situation and all parties agree to it, one or more trained mediators appointed by the co-liaisons will assist in negotiating the dispute. The mediator(s) will meet with all parties to help discuss conflicts and attempt to reach a mutually acceptable resolution.

All parties will be given the opportunity to present their sides of the issue. Because mediation is not a legal proceeding, rules of evidence do not apply, and you may discuss anything related to the issue that you believe will help to lead to a resolution. You may request to bring an advisor to the meeting if you wish. The mediator(s) will decide whether or not to allow the advisor to attend, as well as how much the advisor may participate in the process.

A mediator does not take sides or decide who wins or loses a dispute. Instead, he or she acts as a neutral third party who establishes a fair and structured process to facilitate communication and mutual decision-making. The goal of mediation is for the parties in conflict to create their own agreement for a solution. No resolution will be imposed by the mediator(s).

Successful results are not guaranteed in mediation. If you should fail to reach an acceptable resolution, you may still pursue other avenues to resolve your dispute.

Page last updated: March 16, 2010