Assessment - Form 1

Georgia Highlands College Goal Assessment Report Form

Unit/Team: Success Center (testing-assessment)	Reported By: Carolyn Parks
Date Submitted: June 1^st, 2006	Assessment Period: 2005 -2006
Related College Goal: Provide student services that meet the needs of our population; serve our communities through multiple educational sites
Unit/Team Goal: The student success center is the synergized entity created by joining academic advising, the tutorial center and the assessment center. The Student Success Center is designed to assist new and returning students in reaching academic and personal goals by providing academic advising, information and procedures for academic testing as well as providing academic support through tutoring and study skills support.
Expected Outcome: Students will be tested in a timely manner.
Outcome Assessment: Students who are tested will be given an exit survey to determine their satisfaction with the testing experience.
Performance Targets: Primary Target: Based on an exit survey, at least 70% of students will report that testing started on time. Secondary Target: Less than 20 %of students who reported the test did not start on time will indicate that the delay was due to computer problems
Summary of Data Collected (Performance Results): Primary: Over 85% of students reported both the entrance and exit exam started on time at the Cartersville and Rome Campuses. Rome : Placement – 96% started on time Exit - 88% started on time Cartersville: Placement- 90% started on time Exit- 93% started on time Secondary: In Cartersville, 9.5% of students reporting a delay in test start time indicated that it was due to computer problems.
Recommended Actions: Students reported only a few problems with computers and it appeared that the wording of the survey produced a halo effect. The questions should be reworded and put in the negative. For example, instead of “testing was delayed by computer problems”, the statement should be “testing was not delayed by computer problems.”
Date: Follow-up on Recommended Actions:

Assessment - Form 1

Georgia Highlands College Goal Assessment Report Form

Unit/Team: Success Center ( advising)	Reported By: Carolyn Parks
Date Submitted: Jan. 30^th, 2005	Assessment Period: 2005 - 2006
Related College Goal: Provide student services that meet the need of our population; serve our communities through multiple education sites; be innovative in our approach to teaching, learning and support services
Unit/Team Goal: The student success center is the synergized entity created by joining academic advising, the tutorial center and the assessment center. The Student Success Center is designed to assist new and returning students in reaching academic and personal goals by providing academic advising, information and procedures for academic testing as well as academic support through tutorial and study skills support.
Expected Outcome: Student participation in academic advising activities will increase.
Outcome Assessment: Student participation in Advising DAZE will be monitored by having faculty report the number of students they advise during this activity.
Performance Targets: Primary Target: There will be a 20 percent increase in students’ participation in Advising Daze from spring 05-spring 06. Secondary Target:
Summary of Data Collected (Performance Results): Increase in student participation was 23.40% 2006 results Location Acworth – 24 Cartersville 103 Floyd – 54 Marietta - 7
Recommended Actions: Additional efforts have been made to increase participation at all locations, and will be monitored next year. Faculty will be asked for their input concerning time and location. Incentive programs for students and faculty who participate will be investigated.
Date: Follow-up on Recommended Actions:

Assessment - Form 1

Georgia Highlands College Goal Assessment Report Form

Unit/Team: Success Center ( tutorial services)	Reported By: Carolyn Parks
Date Submitted: Jan. 3oth, 2006	Assessment Period: 2005- 2006
Related College Goal: Provide student services that meet the need of our population; serve our communities through multiple education sites
Unit/Team Goal: The student success center is the synergized entity created by joining academic advising, the tutorial center and the assessment center. The Student Success Center is designed to assist new and returning students in reaching academic and personal goals by providing academic advising, information and procedures for academic testing as well as academic support through tutorial and study skills support.
Expected Outcome: Students will be aware of the services offered by the tutorial centers.
Outcome Assessment: The number of student contacted by the tutorial staff in Cartersville will be monitored using an electronic sign in.
Performance Targets: Primary Target: Ten percent of students in math classes will use the tutor in Cartersville. Secondary Target: Eighty percent of students using tutorial services will receive passing grades in their math class.
Summary of Data Collected (Performance Results): 11 % of students enrolled in math classes in Cartersville used the tutorial service. ( 51 out of 444) 94 % of students who used the tutorial center received a passing grade in math (3 F’s, 3 W’s and 3 IP’s – Only the f’s were used in the calculation.
Recommended Action Electronic sign in should be used at all campuses. Results for Cartersville campus should be compared to Rome campus. Sign in should be class specific and the sign out information should be eliminated. Some way should be developed to electronically manipulate the date. More attempts should be made to inform students of tutorial services. English tutorial usage should be monitored in the same way as the math services.
Date: Follow-up on Recommended Actions: